🚚 Shipping & Delivery Policy – Astro Products
At Astro Products, we aim to deliver your orders quickly and efficiently across Pakistan. Please review our shipping policy below:
⏱️ Order Processing Time
- Orders are processed within 1 working day after confirmation.
- During sales or promotional periods, processing time may be slightly longer.
- Orders placed on weekends (Saturday/Sunday) or public holidays will be processed on the next working day.
📦 Delivery Time
- Standard delivery time is 4–5 working days, depending on your location and the accuracy of the provided details.
🚛 Courier Service
- All orders are shipped via Leopards Courier Service.
- A tracking number will be shared once your order is dispatched so you can monitor delivery status.
💰 Payment Method
- We currently offer Cash on Delivery (COD) across Pakistan.
- Please ensure you have the exact amount ready, as riders may not always have change.
📌 Important Delivery Information
- Customers are not allowed to open the parcel before payment, unless explicitly permitted by Astro Products.
- Once you receive an SMS notification, please be available to receive your order to avoid delays.
🔄 Exchange Shipping
- In case of an exchange, the shipping cost will be borne by the customer.
📞 Need Help?
For any shipping or delivery-related queries, contact us:
- 📧 Email: info@astroproducts.pk
- 📞 Phone: 0321-3700074
📍 Company Address
Astro Products
14 KM Sheikhupura Road, Lahore, Pakistan