🔄 Exchange & Return Policy – Astro Products
At Astro Products, we strive to ensure customer satisfaction by delivering high-quality plastic products. Please review our exchange and return policy below:
📦 Exchange Policy
- Product(s) can be exchanged within 7 days from the date of delivery.
- Exchanges are only applicable in case of manufacturing defects or damaged items.
- The product must be unused, in its original packaging, and with all tags intact.
- A valid invoice or proof of purchase is required for all exchange requests.
❌ Return & Refund Policy
- We do not offer cash refunds under any circumstances.
- Products can only be exchanged, not returned for a refund.
⚠️ Important Conditions
- Items purchased on sale or promotional offers are non-exchangeable.
- If a product purchased at full price goes on sale later, it will be exchanged at the current (discounted) price.
- Minor variations in color, texture, or appearance may occur due to screen settings and lighting; such differences are not eligible for exchange.
📞 Need Assistance?
If you have received a defective or damaged product, please contact us within the specified time:
- 📧 Email: info@astroproducts.pk
- 📞 Phone: 0321-3700074
📍 Company Address
Astro Products
14 KM Sheikhupura Road, Lahore, Pakistan