📜 Terms & Conditions – Astro Products

Welcome to Astro Products. By using our website and placing an order, you agree to the following terms and conditions.

🛒 Order & Cancellation

  • Orders can be cancelled anytime before processing or shipment.
  • Once your order is shipped, you will receive a confirmation email with tracking details.
  • After shipment, the Exchange Policy will apply.

🚫 Order Acceptance & Cancellation by Company

Astro Products reserves the right to cancel any order under certain circumstances, including:

  • Product being out of stock
  • Pricing or listing errors
  • Any issue identified during order processing

In such cases, the customer will be informed accordingly.

🔄 Exchange Process

  • All exchanges will be handled according to our Exchange & Return Policy.
  • After inspection, customers may be offered an exchange of equal value.
  • If selecting a higher-value product, the price difference must be paid.
  • No cash refunds will be provided.
  • The final decision regarding exchanges will be made by Astro Products.

🚚 Shipping & Charges

  • Shipping and handling charges are non-refundable.
  • Delivery timelines may vary depending on location and order processing.

⏰ Customer Support Timings

Our customer support team is available:

🕘 9:30 AM – 8:00 PM (Monday to Saturday)

📞 Contact Information

For any queries or support, feel free to contact us:

📍 Company Address

Astro Products
14 KM Sheikhupura Road, Lahore, Pakistan

⚖️ Policy Agreement

By using our website, you agree to comply with all the terms mentioned above. Astro Products reserves the right to update or modify these terms at any time without prior notice.